Phone System Setup Help: Music on Hold Installation Guides
This page provides direct links to official support and installation resources from popular business phone system providers to help you install and manage Music on Hold on your own system.
Disclaimer: The links below point to vendor-maintained support pages for convenience; instructions, interfaces, and availability may change at any time, and some vendors may require an active account or login.
3CX – Music on Hold configuration
https://www.3cx.com/docs/music-on-hold/8x8 – Set up Music on Hold
https://docs.8x8.com/8x8WebHelp/admin-console/Content/Set_up_MusicOnHold.htmCisco Webex Calling – Webex Calling support & configuration
https://www.cisco.com/c/en/us/support/unified-communications/webex-calling/tsd-products-support-series-home.htmlDialpad – Dialpad support center
https://support.dialpad.com/Five9 – Five9 support & documentation
https://support.five9.com/Genesys – Genesys Cloud help center
https://help.mypurecloud.com/GoTo Connect – Update system hold music
https://support.goto.com/connect/help/how-do-i-update-my-hold-musicGrasshopper – Grasshopper support center
https://grasshopper.com/support/Microsoft Teams Phone – Configure Music on Hold
https://learn.microsoft.com/en-us/microsoftteams/music-on-holdNICE CXone – CXone help portal
https://help.cxone.com/Nextiva – Set up Music on Hold
https://www.nextiva.com/support/articles/how-to-setup-music-on-hold.htmlOoma Office – Ooma Office support
https://support.ooma.com/RingCentral – Set up hold music
https://support.ringcentral.com/article-v2/1798.htmlVonage Business Communications – Hold music overview & setup
https://www.vonage.com/unified-communications/features/hold-music/Zoom Phone – Zoom Phone administration & setup
https://support.zoom.com/hc/en/category?id=kb_category_zp